They are open longer than any other ICBC insurance agency in town and that can be quite an asset when you have to insure a vehicle after work for example. Myself I generally find when I purchase a used vehicle it's often later in the day before I've had the opportunity to inspect the vehicle sufficiently to make a decision about whether I'm going to purchase it and what I'm willing to pay. By the time that has been completed and I've haggled with the owner it's close to the end of the day and often my only option if I want to register and insure the vehicle. They provide adequate service and generally meet my expectations with regard to providing the service I'm looking for.
What awesome ladies working at Sussex!! Very knowledgeable and friendly service. Easily convenient located in Walmart.
If I could give no stars I would. Phoned about getting a quote. 1 word answer. "No" we are busy. No offer to call back, nothing. Terrible
We just left this place and were unhappy with the snarky service we received. The agent had a bad attitude throughout. I'm not sure if she's suited to a customer service position. We recently got insurance for another vehicle (at another agency) and that agent explained various options available to us, but not this place. We felt like this agent thought she was doing us a favour when we are the customers. We won't be going back there again anytime soon and would urge others to think twice about it.
Fairly quick.
Sussex Insurance - Duncan - Cowichan Commons is a Canadian Insurance Agency based in Duncan, British Columbia. Sussex Insurance - Duncan - Cowichan Commons is located at 3020 Drinkwater Rd, Duncan, BC V9L 6C6, Canada.
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